Shipping policy

Shipping Policy

Thank you for shopping with Cute Plush.

Processing time
Orders are typically processed within 1–3 business days.

UK delivery
Once your order has been processed, estimated delivery is 7–10 business days. Delivery times are estimates and may occasionally vary due to the courier or circumstances outside our reasonable control.

Some products may be shipped directly from our fulfilment partners. If you order multiple products, they may occasionally arrive in separate packages.

Shipping costs
Any applicable delivery charges will be clearly displayed at checkout before you complete your order.

Order tracking
Where tracking is available, tracking information will be provided once your order has been dispatched.

Incorrect delivery details
Please check your delivery address carefully before placing your order. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed.

Delayed, missing or damaged orders
If your order is significantly delayed, appears to be missing, or arrives damaged, please contact us and we will investigate.

Contact us
For any questions about your delivery, contact us at boughazouali24@gmail.com.